Admin Experience > Self-Service Room Access

Streamline check-in with self-service room access

Virdee enables self-service room access, providing guests with digital keys or physical key cards without staff involvement. Admins can easily monitor check-ins and kiosk status via the dashboard, while the system proactively addresses any issues.

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FEATURES

Provide effortless entry with self-service room access

As with other parts of the check-in process, true hands-off automation removes many of the manual staff tasks associated with room access. Direct integration with the lock provider allows the Virdee system to provide a digital key or key card without any staff interaction.

Contactless room access

Virdee streamlines room access by providing digital keys directly to guests, reducing the need for staff interaction. The system integrates with the lock provider, allowing staff to automate key issuance and enhance security with the ability to revoke digital keys instantly when necessary.

Sharable digital keys

Guests can print additional key cards at the kiosk or share digital keys via the app, minimizing staff involvement. This feature makes it easy to accommodate guests sharing rooms without requiring manual key distribution, freeing up staff for other tasks.

Realtime Kiosk monitoring

Virdee support is in constant contact with every kiosk, monitoring failed key encoding, maintenance requirements, and even internet connection.

BENEFITS

Simplify key management and kiosk monitoring

Increased security

Digital keys can easily be revoked in the Virdee dashboard if needed, increasing property and guest safety.

Save staffing resources

Encoding keys, whether at initial check-in or additional or replacement keys later takes time and adds to the lines at the front desk. Virdee automates the entire process and frees up precious staff availability.

Reliable kiosk uptime

With active monitoring by Virdee support, clients can be assured of kiosk operations. Property staff is alerted when a kiosk is running low on keys, and it takes only seconds to reload them.

Case Study

Family Waterpark Resort

Virdee technology saves waterpark resorts significant time on guest check-ins and
staffing hours

48%

Check-in conversions

$2M

Upsells over 341k check-ins

98%

Wristband access rate

5 Mins

Saved with each check-in

18

FTEs saved

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“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”

Kevin Dailey
Chief Operating Officer - LivAway Suites

Connect with guests like never before

See how Virdee can elevate your guest interactions and operational efficiency.

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